[00]Operational systems · custom-built

Your business runs on
systems that weren't
built for it.

SpawnLabs builds the ones that are — custom platforms, operational infrastructure, and the software your team actually works in.

[01]  CLIENTS
Teams from early-stage to public companies have shipped on systems we built.
done.
DietBoard
CoinW
TxTool
Encore Connect
CoinStats
[02]What we do

Platforms,
not projects.

Every business eventually outgrows the tools it started with. We build what comes next — the platform your operations actually run on. Not a feature bolted onto someone else's product. A production system designed for your specific workflows, your data, your team.

Production-grade
Built to run, not to demo
Owned end-to-end
Code, infra, and data — yours
Composable
Each layer evolves independently
system.architecture / layered
HEALTHY
CLIENT
Web appMobileAdmin
L1
API GATEWAY
AuthRate-limitRouting
L2
SERVICES
BookingApprovalsBillingReporting
L3
DATA
PostgresEventsCache
L4
· OBSERVABLE· VERSIONED· TESTED· DOCUMENTED
[03]What we build

The engine behind
the service.

Eight system types we ship most often. Each one replaces a category of duct-tape — spreadsheets, group chats, third-party SaaS your team wedged together to keep moving.

MARKETPLACE01
BOOK
Service booking platform
Multi-vendor scheduling, deposits, and provider ops.
INTERNAL02
Operations dashboard
Live throughput, queues, and team workload.
WORKFLOW03
POST /api/v1/approve
  → policy.check()
  → notify.team()
  ✓ committed
Approval engine
Rule-based intake, sign-off chains, audit trail.
AUTOMATION04
Lead → Salesauto
VIP → Ownerrule
Spam → /dev/nullfilter
Routing & dispatch
Conditional logic from any signal to any system.
EXTERNAL05
75%
SLA
Within target
Client portal
Branded surface for accounts, billing, support.
ANALYTICS06
#2841● approved$1,240
#2842● pending$ 420
#2843● approved$3,180
Reporting & BI
Custom dashboards, scheduled exports, alerts.
INFRA07
Data & integrations layer
ETL pipelines, event bus, vendor connectors.
TOOLING08
✓
✓
✓
✓
✓
·
·
·
Internal tools & admin
Bespoke consoles for ops, support, and finance.
[04]The gap

Your business
outgrew its tools.

SaaS gets duct-taped together. Spreadsheets prop up critical workflows. Hiring an in-house team takes months before anyone ships a line of code.

SpawnLabs sits in that gap — the architectural depth of an in-house team, the speed of a studio that does this every day.

6 wks
Median time to first launch
1 team
Design + eng + infra, end-to-end
BEFORE / fragmented
WhatsApp
Sheets v12
Trello
CRM ext.
Gmail filters
Zapier hack
AFTER / SpawnLabs system
OPS.CONSOLE
One system.
All inputs unified, routed, and observable.
INTAKE6 sources
QUEUE14 active
OWNERSHIPauto
AUDITcomplete
UPTIME99.96%
[05]How we work

From signal
to system.

Three stages. One continuous pipeline. No hand-offs.

STEP
01

Discover

1–2 wks
Understand the terrain

We dig into your workflows, tools, and pain points — interviews, system audits, process mapping. We leave with a clear picture of where the leverage is.

OUTPUTS
Workflow audit
Stakeholder map
Tool inventory
STEP
02

Shape

1–2 wks
Design before code

Before a single line of code, you see what we're thinking. Visual previews, interaction models, and a clear direction — so you're never guessing what's being built.

OUTPUTS
Architecture diagram
Hi-fi prototype
Data model
STEP
03

Build & push forward

Ongoing
Ship, learn, iterate

We ship and iterate continuously — as an embedded engineering team moving as fast as the business does. Weekly demos, monthly milestones.

OUTPUTS
Production deploys
Live telemetry
Continuous shipping
[06]Case studies · operational problems solved

Selected work.

View full archive
FEATUREDService MarketplaceLebanon
done.
CASE / 01

Replacing WhatsApp threads with a regional booking platform

Lebanon had no home-services infrastructure — just group chats and referrals. We built the full marketplace stack in six weeks: booking, provider ops, payments, and bilingual support.

6 wks
0 → live
AR / EN
RTL bilingual
1st
of its kind, region
Web platformBookingPaymentsBilingual
Read the case
console.done.lb / dispatch
Dispatch
Bookings
Providers
Payments
Reports
Active
127
Today
$4.2k
Pending
8
ID
PROVIDER
STATUS
ETA
#8421Hassan · Hair care● EN-ROUTE12m
#8422Layla · Manicure● ACCEPTED—
#8423Karim · Beauty services● QUEUED4h
#8424Maya · Gel refill● EN-ROUTE8m
Internal Ops02
encore.console
7
Cities live
24/7
Shift-aware
Encore Connect
AU · 7 CITIES

Shift-handover chaos → structured operations console

A 24/7 ground-transport network was running on WhatsApp threads and spreadsheets. Encore Connect replaced the patchwork with a single shift-aware console for handovers, affiliates, vehicles, and compliance.

ops console·multi-city
Open
Vertical SaaS03
dietboard.console
5→1
Tools collapsed
AI
Plan generation
DietBoard
GLOBAL

Five disconnected tools → one practice platform

Clinical dietitians were running their practices on spreadsheets, calendar apps, and WhatsApp. DietBoard replaced the patchwork with a single purpose-built system.

saas·ai meal-planning
Open
Community Ops04
skelda.console
Auto
Spam guard
RBAC
Team access
Skelda
GLOBAL

Telegram groups → managed communities

Telegram gives you a group chat — not an operations layer. Skelda added automated protection, growth analytics, group management, and team access control.

bot·anti-spam
Open
NEW ENGAGEMENT · INTAKE OPEN
AVG RESPONSE · 1 BUSINESS DAY
[07]Closing

If you're running your business
around the limits of your tools,
let's talk.

Tell us what you're working around. We'll show you what it looks like solved — usually in a single architecture call.

1 day
Response time
6 wks
Median first launch
100%
Code, infra & data — yours